Support Downloads

Support Downloads

Always available for you

To make sure your IT environment stays up-to-date, is continuously available and that incidents are dealt with quickly, Graficom has a full-skilled service desk. The service desk can be reached at: +297 588 2279

The service desk is the central point of contact for all your IT-related questions. Our employees register all calls, help users directly with questions and try to solve the call remotely as much as possible. If the problem cannot be solved remotely, a support employee will visit you within the agreed time to solve the problem on-site.

Of course Graficom advises you with your investments in hardware. We can also offer you favorable lease conditions so you can spread your investment costs. Our goal is to unburden you as much as possible with your IT capacity and IT environment.

Graficom IT Support instant connection

To grant one of our engineers access to your system you need to follow the steps below. Once the application has started you can communicate the displayed codes to our engineer.

1. Start application

Working method

  • In the window, choose Execute.
  • In the window that follows, choose execute again.

Depending on the version of your operating system, you may be asked a question by Windows. You must answer this question in the affirmative.